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Sally Anne
Sally Anne

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    Great experience
    very happy customers
    Stuart Hutchison
    Stuart Hutchison

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      Faultless
      MJS Car Sales (Stoke) - Customer Review

      What can I say about MJS Car Sales of Stoke? Having just purchased a lovely used Mercedes S Class from them, nothing but the highest praise. Like many people, especially those without an in-depth technical knowledge of cars, I was slightly anxious about the whole car-buying process, fearing that dreaded "buyer's remorse" at making the wrong decision and living to regret it. Put all such concerns aside.

      Michael and his wife Katie, the owners, are knowledgeable, down-to-earth, friendly and put you at ease immediately. No hard sell, no pressure, just simple human-to-human dialogue. It is just like having a chat in your local pub.

      After seeing the car on AutoTrader, I initially emailed MJS Car Sales to check its availability and ask a few basic questions. Unlike many previous situations when interacting with so-called ‘professional’ organizations, Michael responded almost immediately with full, detailed answers. No delay. No waffle. No avoidance. I then confirmed a test drive for a few days hence.

      Having to travel some distance from Tamworth to Stoke (about 50 miles) I rang the office before setting off to confirm that the car was still available and thus avoid a wasted journey. Again, my call was answered by Katie within a couple of rings. I cannot fault their customer service and communications.

      Upon arrival, the Mercedes was parked on the forecourt, fuelled, unobstructed by other cars and pointing towards the main road. Immediately ready for the test drive. No faffing about moving other cars out of the way or turning the car around. More evidence of good planning and efficiency. The car was exactly as described in the advert and exceptionally well presented. Michael escorted me to the car and showed me the main controls - then off we went to give it a spin. A pleasure to look at and drive.

      Returning to the showroom, the transaction was simple, relaxed and efficient. Absolutely no pressure. Michael offered me a decent discount without any awkward haggling and the paperwork was simple. I left a £500 cash deposit. After fixing a collection date, we left - but that was not the end of the story...

      About 30 minutes later, Katie rang me on my mobile to say that they had 'discovered' an extra £20 in my cash deposit (so £520 rather than the £500 I thought I had left). They said they would give it me back when I collected the car. That phone call seriously impressed me.

      Apparently they also had two other people interested in the same car as me - one actually looking at it when we arrived - but as a gentleman, Michael waited until I arrived from Tamworth to give me first refusal. Again, impressive.

      One final point that I appreciated was that before final collection, Michael had taken the trouble to fully fill the fuel tank (at my request) so that I would not have to bother locating a fuel station in a strange town. To be clear, I paid for the fuel, but he did me the favour of sorting it out, meaning I drove back to Tamworth in a fully-fuelled lovely Mercedes. A wonderful experience.

      Michael even handled all the DVLA admin for me – registration and road tax.

      If all the above facts are not a measure of the honesty, professionalism, efficiency and simple good faith of MJS Car Sales, then I don't know what is. If you feel anxious about buying a second-hand car, MJS Car Sales of Stoke will set your mind at ease. Buy with confidence, from decent, honest, professional, well-organized people. The car came serviced, with a full 12-month MOT and 3-month warranty included as standard.

      What more can you ask for?
      Stuart Hutchison's picture o...
      Stevey Andrew’s
      Stevey Andrew’s

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        Returning buyer
        I have bought 4 cars from here within the last 7 years, each time I’m reminded why I come back. Cars are great and the owners are superbly professional
        James Smith
        James Smith

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          5 stars
          Excellent from start to finish
          Lyn Bright
          Lyn Bright

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            Buying used car
            Excellent customer service, everything was as stated, kept to dates/times set & did what they said they'd do. I viewed vehicle on Sunday, test drove it Monday, it was serviced & MOT'd on Tuesday and I collected it on Wednesday. So efficient & so lovely. Car is fantastic and although it wasn't a top end purchase I was treated like a top end customer! Thank you MJS - would definitely recommend.
            Arthur Anderson
            Arthur Anderson

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              5 stars
              5 stars all day long
              Anders Ross
              Anders Ross

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                5 stars all day long
                Has a right laugh with the owner and his wife, lots of fun, relaxed setting and professional with it.
                Steven James
                Steven James

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                  Great experience
                  Couldn't fault this place, honestly really enjoyed buying from her, car was great & service even better
                  Phillipa Jones
                  Phillipa Jones
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                    Comfortable & reassuring
                    Made us feel very comfortable when we visited and we bought a lovely car from here. Excellent level of service provided.
                    Jamie Booth
                    Jamie Booth
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                      5 star all day long
                      Our car is excellent & the service was brilliant. Will recommend for sure
                      Dale Weaver
                      Dale Weaver
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                        Brill service
                        Loved buying from here
                        Ibrahim Parvez
                        Ibrahim Parvez

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                          Can’t fault the place
                          Excellent from the get go
                          Michael Smith
                          Michael Smith
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                            brilliant car
                            great car we had from here
                            Julie Fuller
                            Julie Fuller

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                              Fantastic service
                              Just brought my third car from MJS car sales, fantastic service trouble free experience would definitely recommend. No pressure from Michael the sales man 😀🕺
                              Wayne Hopkins
                              Wayne Hopkins

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                                excellent
                                couldnt agree more with these other reviews, excellent garage
                                James Perry
                                James Perry

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                                  Could not have wished for a better experience!
                                  Bought a car from MJS back in January. Could not have been happier with the service provided. Very relaxed atmosphere! Asked many questions about the car which were all answered thoroughly with no sales jargon or pushiness whatsoever. My mother is changing her car very soon and the service here was so impressive it will be the first port of call for her for sure. Could not recommend enough!
                                  Clive Hulme
                                  Clive Hulme

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                                    happy customer
                                    looked after us great
                                    Diane Lovatt
                                    Diane Lovatt

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                                      5 Star
                                      Great garage & great service
                                      sammy grocott
                                      sammy grocott

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                                        brill
                                        visited the garage today, was left alone to have a look around which was nice & the owner answered all my questions & was friendly & professional. I left a deposit on a lovely car & cant wait to collect it on Saturday. Thanks for being so helpful
                                        Matthew Dyer
                                        Matthew Dyer

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                                          nice experience
                                          no pushy sales staff & never felt pressured to buy
                                          Jamie Abbots
                                          Jamie Abbots

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                                            Jamie Lowndes
                                            We love our car & the service was excellent. Can speak highly enough of Michael & the garage. Thanks again.
                                            Conrad Hughes
                                            Conrad Hughes

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                                              friendly & nice
                                              nice attitude & friendly too
                                              Michael Smith
                                              Michael Smith

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                                                Nice cars
                                                Nice cars & a fresh attitude
                                                Kelly Hulme
                                                Kelly Hulme

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                                                  Kelly- 5 star all the way
                                                  Very friendly & helpful right from the start. Nothing to much trouble. A pleasure to deal with, cannot recomend enough. would definitely visit in the future.
                                                  Martin Jones
                                                  Martin Jones

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                                                    A star from me
                                                    Couldnt have been looked after any better
                                                    Harry Ecclestone
                                                    Harry Ecclestone

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                                                      Pleasant
                                                      Relaxed & inviting with plenty of choice of cars
                                                      Harry Ecclestone's picture o...
                                                      Paige Lockett
                                                      Paige Lockett

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                                                        Great experience
                                                        The car we bought was in excellenct nick
                                                        Michael Smith
                                                        Michael Smith

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                                                          Excellent
                                                          Very happy with the overall way we were looked after
                                                          Anders Breivk
                                                          Anders Breivk

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                                                            Thumbs up all round
                                                            Can’t fault it, owner is a sound guy & bent over backwards to make sure we were happy
                                                            Anders Breivk
                                                            Anders Breivk

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                                                              Excellent
                                                              The most honest & trustworthy garage we have dealt with. More than happy to recommend & will use them again
                                                              Tony Price

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                                                                First Class
                                                                Based in Kent so car purchased entirely on trust. Didn't need to worry - first class service from my first conversation with Michael to my last
                                                                Lauren Deaville
                                                                Lauren Deaville

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                                                                  brilliant from start to finish
                                                                  fantastic experience, nice & relaxed but really professional. lots of nice cars in there we were spoilt for choice
                                                                  Lauren Deaville's picture of...
                                                                  Craig Longshaw

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                                                                    Craig
                                                                    No pushy salesman Michael was very helpful and honest. Had one problem with the car fixed the Next day no hassal and extras thrown in. Would recommend this car sales man to anyone
                                                                    Philip Ryder

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                                                                      Phil Ryder Hyundi I40
                                                                      Recently purchased an Hyundai I40 from here and mike was brilliant from start to finish. very helpful not pushy like some of the bigger outfits. would recommend this garage to any one they will not be disappointed in the service they receive. we were in a position to pay cash but had to wait for the money to come through mike gladly held on to the car with out a deposit till this happened and we could then complete the deal . was very accommodating in staying open as i could not get there till late for a test drive. will definitely return when looking for a replacement.
                                                                      Well Done Mike
                                                                      Vera Ward
                                                                      Vera Ward

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                                                                        fantastic selection of cars
                                                                        friendly & professional
                                                                        Mary Rigby
                                                                        Mary Rigby
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                                                                          Excellent
                                                                          5 star service & our car is fantastic
                                                                          Martin Snape

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                                                                            Very Happy
                                                                            Very please with the way we were treated & the car is brilliant.
                                                                            Sally Ann James
                                                                              Google
                                                                              Traduzir
                                                                              Very refreshing business this, lots of car dealers get a reputation as being a little underhand and in all honesty even I had this opinion, it was nice to deal with MJS as there was no push sales, no tactics or hard sell, they were trustworthy and professional & they even held a car for me for 5 days with no deposit which I was very grateful of. Would certainly recommend to others and yes again in the future.
                                                                              11/09/2025
                                                                              Resposta de
                                                                              Michael Smith
                                                                              Owner Thankyou very much for the kind review we very much appreciate you taking the time to leave it for us.
                                                                              Lee Nye
                                                                                Google
                                                                                Traduzir
                                                                                Couldn't be happier with the service. The van I purchased is absolutely stunning and cannot fault it. If I could give more stars, I would. Well happy and would definitely recommend
                                                                                Kevin Breard
                                                                                  Google
                                                                                  Traduzir
                                                                                  So happy with my fiat 500x thay look after me from start to finish
                                                                                  Andy Barnes
                                                                                    Google
                                                                                    Traduzir
                                                                                    Trusted this place implicitly having had a bad experience elsewhere, they didn't let me down
                                                                                    22/08/2025
                                                                                    Resposta de
                                                                                    Michael Smith
                                                                                    Owner Thankyou very much for your positive feedback, glad we got you taken care of and you were happy. Thanks again
                                                                                    les hartwright
                                                                                      Google
                                                                                      Traduzir
                                                                                      Well after 6 weeks driving all I can say is what a fantastic service, warm welcoming and an absolute pleasure to have met. I am still really enjoying the focus st and every thing is exactly as promised and going great.
                                                                                      Andrew
                                                                                      Andrew
                                                                                      Traduzir
                                                                                      Trustworthy
                                                                                      Had a bad experience from another dealership, this one made up for it and more, helpful, friendly & trustworthy
                                                                                      samantha heath
                                                                                        Google
                                                                                        Traduzir
                                                                                        ⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at MJS Car Sales! I recently bought an Audi A1 from MJS Car Sales, and I couldn't be happier with the entire experience. From the moment I arrived, the customer support was exceptional — professional, friendly, and genuinely helpful. A huge shoutout to the Michael, who was one of the most genuine people I've dealt with in the car industry. He made the whole process not only smooth but actually enjoyable, taking the time to make sure I felt confident and informed every step of the way. The car itself is perfect — exactly what I was looking for and more. I truly felt like they cared about getting me the right vehicle, not just making a sale. Highly recommend MJS Car Sales to anyone looking for great cars, great service, and a team that goes the extra mile. Thanks again!
                                                                                        30/07/2025
                                                                                        Resposta de
                                                                                        Michael Smith
                                                                                        Owner Thankyou very much for the very kind feedback 🙂
                                                                                        Kev Knight
                                                                                          Google
                                                                                          Traduzir
                                                                                          What a brilliant service from start to finish, can't fault Michael. fantastic, well chuffed
                                                                                          26/07/2025
                                                                                          Resposta de
                                                                                          Michael Smith
                                                                                          Owner Thankyou for your positive feedback it's much appreciated
                                                                                          L.Harrison
                                                                                            Trustpilot
                                                                                            Traduzir
                                                                                            Michael went above and beyond when i…
                                                                                            Michael went above and beyond when i set him the task of finding me a car. I was very specific with what i was looking for with my next car and he certainly didn't disappoint. The whole customer experience i recieved at MJS was 5 stars. I felt comfortable to ask questions and Michael answered them professionally and respectfully. I highly recommend MJS if you are looking for your next car. Michael and Katie were fantastic.
                                                                                            Olivia Jennings
                                                                                              Google
                                                                                              Traduzir
                                                                                              So so happy with my experience with Michael!! So lovely, true man to his words & super super quick in a sale with myself on a Ford focus, made one girls dream, so reliable & trustworthy. I'm now an owner of a Ford focus all Thankyou to this lovely seller! Cant thank him enough for everything he has done & went through everything with me!! 10/10 service, communication and commitment!!!
                                                                                              Mikey R
                                                                                                Trustpilot
                                                                                                Traduzir
                                                                                                Happy to recommend this business
                                                                                                Happy to recommend this business
                                                                                                Andy Wright
                                                                                                  Trustpilot
                                                                                                  Traduzir
                                                                                                  Great cars
                                                                                                  Great cars, we’ve bought many from here
                                                                                                  Um cliente
                                                                                                  Um cliente
                                                                                                  Traduzir
                                                                                                  excellent service
                                                                                                  faultless, no sales tactics or pushy salesman, we looked athe cars at our leisure & when we needed some questions answering the owner was super helpful as was his wife too. Would recommend for sure
                                                                                                  Sobre Nós…
                                                                                                  MJS Car Sales

                                                                                                  MJS Car Sales

                                                                                                   874-876 Leek Road,
                                                                                                  Stoke-on-Trent, Staffordshire, ST16AT
                                                                                                  •   01782976076

                                                                                                  MJS Car Sales

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                                                                                                  Classificação Geral…
                                                                                                  5.0

                                                                                                  OVERALL RATING   5.0

                                                                                                  Overall rating only counts reviews collected on Sua Avaliação Importa
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